Terms & Conditions

Cash on Delivery (COD): Available all over Bangladesh
Advance Payment Requirement:
- BDT 150 advance via bKash for deliveries outside Dhaka
- 10% advance payment required for orders valued at BDT 5,000 or above

Estimated delivery time: 48–168 hours (2–7 working days), depending on location

Note: Delivery charges are determined by the delivery service providers and may vary.

Exchanges are accepted within 3 days of purchase (from outlet/receipt date).
Items must be unused, in original condition, and accompanied by the purchase receipt.
Exchange is applicable only for size issues.
If the requested size is unavailable, customers may select:
- Another design of similar price, or
- A higher-priced item by paying the price difference.
No cash refunds for exchanged items.
Sale or discounted items are non-exchangeable.
Customers must ensure secure packaging for returned items.
EULER is not responsible for damage during return shipping.

To initiate an exchange, customers must contact us within 24 hours of delivery with:

📞 Phone: +8801751586071
💬 Facebook: Official By EULER Facebook Page

Return Policy

Products with manufacturing defects or flaws are eligible for return only if a replacement is not available.
Customers may return unwanted products; however, delivery charges must be borne by the customer.
Returned items must pass Quality Control (QC) inspection.

Refunds are processed after the returned product is received and passes QC.
Refund processing time: within 7 working days.
Refunds for cancelled orders are automatically initiated after confirmation.
Any cashback or promotional benefit received will be adjusted against the refund amount.